Behavioral Health Scheduling Coordinator

Job description

We are looking for a remote Part-Time Day Hours Scheduling Coordinator to join our team with the possibility of eventually working in our Brighton Office one day a week!

A successful candidate must possess a friendly and empathetic approach toward behavioral health patients and must pay close attention to detail. We are looking for a dedicated, results-oriented individual.  We offer a highly competitive hourly rate and encourage remote work. 

Working on East Coast Timezone in the morning and some afternoons.  

Essential Tasks

  • Speak to and schedule new clients and match them with the most appropriate form of care in our clinic. 

  • Answer questions about our programs and specialties, including Pediatric and adult Neuropsychological Assessment and Psychotherapy. 

  • Enter client data into our database, maintain accurate clinical records of patients as they are admitted, discharged and/or transferred. 

  • Ensure accurate recording of client information and billing data. 

  • Obtain basic client information pertinent to behavioral health services, schedule client appointments using a computerized scheduling program. 

  • Verify client demographic data, direct them to client registration for updating demographic information.  

Required Qualifications:

  • Minimum 2 years in a relevant setting (health care and/or behavioral health)

  • Bachelor’s degree or equivalent in social work, counselling, health education, psychology, or behavioral health preferred

Required Skills:

  • Excellent time management, communication and problem-solving skills.

  • We need someone who works well under pressure, is well-spoken and works well as a member of a team.   

  • Ability and willingness to work in a time-limited, structured, and solution-focused environment

  • Strong knowledge of computer applications is a must; prior experience with electronic medical record is preferred.